Terms of service

Terms of Service

Welcome to Octosquare. These Terms of Service govern your access to and use of our website, products, services, and related content. By accessing our website or placing an order with us, you agree to be bound by these terms.

1. About Us

Octosquare is engaged in the supply and distribution of scientific, laboratory, testing, measuring, and related equipment and products.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

Violate any applicable laws or regulations.
Infringe upon the rights of Octosquare or any third party.
Attempt to gain unauthorized access to our website, systems, or data.
Interfere with the operation or security of the website.
Copy, reproduce, distribute, or commercially exploit website content without our written permission.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on the website are accurate.

However, specifications, availability, packaging, appearance, and other product details may change without prior notice.

Images shown on the website may be for illustrative purposes and may not exactly represent the product supplied.

Customers are responsible for confirming that a product is suitable for their intended application before placing an order.

4. Prices and Quotations

All prices displayed on the website are subject to change without prior notice.

Unless specifically stated otherwise, applicable taxes, shipping charges, installation charges, and other additional costs may be charged separately.

Quotations provided by Octosquare are valid only for the period specified in the quotation and are subject to product availability.

5. Orders

Submitting an order or enquiry through the website does not automatically constitute acceptance of the order.

An order shall be considered accepted only after confirmation by Octosquare.

We reserve the right to refuse, cancel, or modify an order where necessary, including due to:

Product availability.
Pricing or listing errors.
Incorrect product information.
Payment or transaction issues.
Suspected fraudulent activity.
Other circumstances beyond our reasonable control.

6. Payments

Where online payment is available, payment must be completed using the payment methods provided on the website.

Orders may not be processed until payment has been successfully received and verified.

Any applicable transaction, payment gateway, banking, tax, or other charges may be payable by the customer as applicable.

7. Shipping and Delivery

Delivery timelines provided by Octosquare are estimates and may vary depending on product availability, shipping location, logistics providers, customs, public holidays, and other circumstances.

Octosquare shall not be responsible for delays caused by circumstances beyond our reasonable control.

The customer is responsible for providing accurate shipping and contact information.

8. Returns, Refunds and Warranty

All purchases are subject to our Return, Refund & Warranty Policy.

Unless specifically agreed in writing by Octosquare, products are sold on a no-return, no-refund, and no-warranty basis.

Customers should verify product specifications, compatibility, quantity, and suitability before placing an order.

9. Intellectual Property

All content on this website, including but not limited to:

Product descriptions
Product images
Logos and trademarks
Text
Graphics
Website design
Catalogues and documents
Software and other materials

is owned by or licensed to Octosquare and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites, manufacturers, suppliers, or other external resources.

These links are provided for convenience only. Octosquare does not control or necessarily endorse the content, products, services, or practices of third-party websites.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Octosquare shall not be liable for any indirect, incidental, consequential, or special loss arising from the use of our website, products, or services.

Customers are responsible for using products in accordance with applicable instructions, specifications, safety requirements, and intended applications.

12. Force Majeure

Octosquare shall not be responsible for failure or delay in fulfilling its obligations due to circumstances beyond its reasonable control, including natural disasters, fire, flood, war, government restrictions, strikes, transportation disruptions, supply-chain disruptions, epidemics, technical failures, or other unforeseen events.

13. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

14. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect information provided by users.

15. Changes to These Terms

Octosquare reserves the right to update or modify these Terms of Service at any time.

Changes will become effective when posted on this website. Your continued use of the website after such changes constitutes acceptance of the updated terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these terms or the use of our website or services shall be subject to the jurisdiction of the appropriate courts in Chennai, Tamil Nadu, India, unless otherwise required by applicable law.